NETCOR

NETCOR

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Short description
The assessment and monitoring solution GeNiEnd2End Network is an active end-to-end performance testing software for the network engineer as well as for the service desk employee. The management software monitors 24/7 the network performance for multi-play applications and is expecially suited for a fast cause analysis with application response time issues.

Benefit

Proactive end-to-end monitoring secures the network and saves costs
Fast error assignment in case of response time problems without elaborate package analysis
Service-level-monitoring for Triple-Play-networks

Features

End-to-end performance monitoring for the entire lifecycle
Measurement of throughput, MOS-value, Jitter, packet loss, latency times
Simple control and evaluation of the measurement values using a web browser

Continuous service-level-monitoring

With GeNiEnd2End network those responsible for the IT receive the full end-to-end control for their network, as it identifies potential problems before they occur for users. It is both suitable for the implementation of new applications (like for example VoIP) as well as for the monitoring of the ongoing operations. The GeNiEnd2End management software automatically tests the availability and performance of triple-play applications 24/7, by simulating programmable and repeatable test scenarios systematically. With GeNiEnd2End you can test the performance capability of any IPv4 / IPv6 application that sends data over a network.

Efficient performance analyses for the networker

The visualization of the performance data and the configuration is undertaken via a web browser and can be displayed in clearly structured and meaningful reports. This way it can be easily determined whether the network is the cause of the performance problem. GeNiEnd2End Network offers performance management from the beginning to the end, 24/7, in order to effectively manage the LifeCycle of Triple-Play-Services. GeNiEnd2End Network delivers comprehensive, immediately usable functions, among them also an alarm function in order to guarantee highest availability and quality of convergent networks. If an event occurs GeNiEnd2End Network immediately informs the corresponding personnel via email, so that corrections can be made.

Rationalizing the User-Helpdesk processes

The Ad-Hoc-test function provides further options for application of the GeNiEnd2End Network as a diagnosis tool for the Service Desk (UHD). A simplified workflow is offered over the separate Ad-Hoc-test page, with which the first-level-support is better able to qualify the reported performance interference. The measurement results can either be viewed over GeNiEnd2End Network or are transferred via email, including an evaluation of the measurement results (good, sufficient, poor) - incl. detail information for the transfer to the Second-Level-Support. Optionally the Ad-Hoc-test function can also be addressed over the existing API from a superior web portal. The Ad-Hoc-test function enables a fast and simple troubleshooting in case of complaints about the IT performance. This results in a variety of advantages for the Service-Desk, like for example the reduction of the ticket processing time or an increase in the resolution rate.

User-Self-Service-Performance Test

Go new ways in the IT service environment with the User-Self-Service-Module from GeNiEnd2End. Similar to online banking where the customer is integrated into a service chain of the finance institute - the IT user receives a workflow-controlled process with GeNiEnd2End in order to check the IT performance of his desktop. This end-to-end performance data supports the qualified transfer to the service desk. By the fact that users are integrated in the solution, the attention is relocated from fire fighting to mutually eliminating the problem, which is motivating for all involved.

Faster diagnosis of performance issues with FirstAid

The GeNiEnd2End FirstAid test function allows the Service Desk to determine the end-to-end performance from the user’s perspective. FirstAid offers now the opportunity for the First-Level-Support employee to evaluate performance issues by oneself. The measurement results are automatically rated and presented from FirstAid by using the signal colors (red=bad, yellow=sufficient, green=good) of the traffic lights. By doing this the trouble-ticket can now be forwarded to the responsible Second-Level-Support employee. For further diagnosis, detailed information can be gathered from GeNiEnd2End. This innovative workflow allows an efficient processing from trouble-tickets, this enables that the user can quickly return to his performant workflow. The FirstAid test function can be integrated directly into the present service desk application through the embedded API of GeNiEnd2End.

FirstAid provides a minimalistic user interface, the user only needs to select the performance test and destination.After the performance test is completed, the end-to-end measurement results are assessed and by request detailed performance results are available.

Active end-to-end performance testing

In the active performance management system GeNiEnd2End agents spread throughout the network work like virtual users and conduct repeatable test sequences. The agents exchange network transactions with each other on the application layer. Already over 150 application scripts are integrated, like for example SAP, Oracle, Lotus Notes, MS-SQL. Own test runs can be created for applications for which no tests are available. A frequent area of application for GeNiEnd2End Network is the determination of the network quality for VoIP or video transmission. The agents simulate end-to-end VoIP conversations with each other for the various ITU-T Codecs, like for example G.711, G.723, G.729 und G.726. The management software supplies a statement about network characteristics like Jitter, Delay, and Packet Loss in every phase of a VoIP implementation. The voice quality – the so-called MOS-value is also determined.

Planning and designing VoIP networks

With GeNiEnd2End Network clarification of whether the bandwidth and the technical characteristics of the network infrastructure for a VoIP implementation were sufficiently dimensioned is possible prior to implementation. Also later on in operation, GeNiEnd2End Network is the ideal tool for documentation of the voice quality and also possesses the means to identify the possible causes of a quality loss.

Screenshots

Screenshots and pictures of NETCOR GeNiEnd2End Network

Configuration page for the threshold values

Daily overview with connection information

Overview of Ad-Hoc results with an example eMail

Version History

Version	Highlights	Release	Document
6.0 SP1	Bugfixes and performance enhancements	11.06.2019	Please Log in*
6.0	New Module GeNiEnd2End Matrix Custom Chart - compare measurements in a single chart Automatic aggregation of overview Automatic granularity for detail charts Detail charts with grouped pairs Automatic calculation of timing record duration and file size Stop network AdHoc test manually	28.05.2018	Please Log in*
5.3	Learn more about Version 5.3 AdHoc test PDF report AdHoc test queue info of waiting tests AdHoc test graphical preview of the test AdHoc test custom comment fileds csv import of network measurements and endpoints IxChariot (R) 9.4 support -BETA- force redirection to https bulk changes in all config tables	28.06.2017	Please Log in*
5.2	Learn more about Version 5.2 New Alarming and Notification options allow you to define policies to trigger notifications The new information system displays important information in real-time popups A greatly enhanced summary page with the ability to search for Events and Alarms and link together many searches with an OR-operation Aggregation functions for measurement data have been added again Filtered Reporting, including even Alarm/Event filter support AdHoc Reporting is back with the option to receive them via mail Added a complete Auto-Update system to use on demand Data and Reports can now be presented in a user-defined time zone Bulk import of network tests via .csv upload ... and more!	16.01.2017	Please Log in*
5.1 SP2	Learn more about Version 5.1 SP2 Bugfix Release. Please see release notes	01.11.2016	Please Log in*
5.1 SP1	Learn more about Version 5.1 SP1 Bugfix Release. Please see release notes	15.08.2016	Please Log in*
5.1	Learn more about Version 5.1 Active Directory and LDAP Login Support PDF Detail Reporting FirstAid/FirstAid Remote and UserSelfService (USS) Testing via API Significant better Summary page performance Every user can customize severities colours Endpoint reachability check	25.05.2016	Please Log in*
5.0	Learn more about Version 5.0 new web interface new detail Graphs with zoom support faceted search All tables customizable, searchable and sortable Multitenant, hierarchical role based access concept more Threshold severities new template based test creation for network test Network AdHoc test with QoS verification automatic load balancing and assignment of network tests not in 5.0 IxChariot 9.x support PDF AdHoc and scheduled reporting LDAP/AD authentification FirstAid API tst file and LoadScript upload	18.02.2016	Please Log in*
4.6 SP1	Learn more about Version 4.6 SP1 Add Network Pairs via Template TCP Port Check is now IPv6 ready AdHoc Wizard has more values available Advanced search is enabled by default Reports are configurable in Text and Graphic width Test Time Offset definition for GeNiAgents GeNiJack:IPv6; WLAN static IP; new IXIA endpoint; LTE/UMTS capable	21.05.2014	Please Log in*
4.6	Learn more about Version 4.6 Enhanced Ad-Hoc tests supports now up to 9 endpoints Ad-Hoc test supports NAT and PAT Adjust the bandwidth in Ad-Hoc Tests by using Bandwidth-Delay-Product New FirstAid and FirstAid remote test – very easy to use GUI ideal for usage by end user and/or helpdesk employees New Google alike search function within NOC screen Network Test: more options in the pair settings are supported (interframe transaction delay, TCP Receive Window Size) Network test creation via CSV-Import Create Network Test Pair term dynamically Quick Report in the overview and detailed representation of measurements eMail forwarding through authentication and TSL/SSL Enhanced functionality within LDAP/AD-authentication New application light module for GeNiJack and GeNiAgents - API for customer-built Tests Application Light Module enhanced with following tests: CIFS, FTP, HTTP, TraceRoute	31.10.2013	Please Log in*
4.5	Learn more about Version 4.5 QoS Verification Test verifies now every single pair in the test NOC screen supports new filter settings The calendar week will be displayed and the weekend highlighted in the detailed view IxChariot 7.10 SP5 Patch1 support In Ad-hoc test the source IP can now be selected from the endpoint list, the list is filtered when entering symbols New graphics: lost Packets, Out of Order packets, Jitter Delay Variation Maximum, Maximum Consecutive Lost Packets Possibility to Bulk-Change the network scripts PDF export of the current NOC screen One click to add duplex network test pairs QoS profile editor implemented in Web GUI New design of the assigned page New configurations menu at GeNiJack via SSH GeNiJack supports packet capturing and QoS verification GeNiJack supports now VLANs GeNiJack Speed- and Duplex-Settings are now configurable	04.06.2012	Please Log in*

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Downloads

Information
GeNiEnd2End Network datasheet, case studies, presentations and further information

Datasheet	Version	Date	Language	Size	OS
GeNiEnd2End Support details Description of the GeNiEnd2End Support	n/a	03.02.2016		0.16 MB	n/a
GeNiEnd2End Network datasheet Description of GeNiEnd2End Network	n/a	07.02.2016		1.14 MB	n/a

Whitepaper	Version	Date	Language	Size	OS
Handling Triple-Play-networks As leading communication service provider, NextiraOne needs a high performance tool that reliably determines the performance of Triple-Play-networks and ideally supports monitoring and error elimination. Only GeNiEnd2End network meets these requirements.	n/a	22.03.2015		0.60 MB	n/a
Transparent End-to-End Network Quality DESY (German Electron Synchrotron), based in Hamburg, is one of the leading institutions for basic physics research in Germany. A powerful IT network is also part of the instruments and tools used at DESY. GeNiEnd2End from NETCOR now monitors, in real time, whether the network is performing as specified.	n/a	13.01.2018		1.35 MB	n/a

Study	Version	Date	Language	Size	OS
funkschau review GeNiEnd2End was reviewed by the german IT magazine funkschau and got 5 out of 5 Stars.	n/a	07.03.2015		5.13 MB	n/a

Software
trials, full version, patches and addons

Software	Version	Date	Language	Size	OS
Fresh installer and updater for version 5.3.088. Release Notes and Installation Manual are included.	5.3	01.07.2017		452.65 MB	Win
Release Version 5.0 (Build 50056) Fresh installer and updater for version 5.0.056. Release Notes are included.	5.0	24.02.2016		303.88 MB	Win

Update	Version	Date	Language	Size	OS
Update Install to 4.6.227 SP1 Update from 4.6.200 to 4.6.227 (4.6 SP1)	4.6 SP1	25.03.2015		369.42 MB	Win

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